.we do
consulting, implementation, training and support professional services in a designed,
and structured manner.
.our approach
we first seek to understand your current environment, approach, and requirements, make
recommendations, and then socialise, secondly to plan the way forwards, outline roadmap with
individual implementation projects, thirdly to implement, and test, and lastly to deliver, and
transition to post-implementation support process. This can be as simple or complex, depending on
your requirements.
.discover, design & plan
we will do a discovery assessment and recommendations, focussing on your current
environment and recommendations, socialise findings, and jointly design the most appropriate
pathway forwards, and then plan the implementations in accordance with a roadmap, and
project management process.
.implement
implementations will be done per an agreed project plan, with tasks, clear dates and
deliverables. Implementation for the core PlatformStay product will usually be in a
pre-production User Acceptance Test (UAT) environment, which can run in parallel with your
existing setup.
.test
testing will usually take the form of parallel testing with your existing
environment, especially if you are using a statutory Trust account, once key test milestones
are confirmed, the system is ready to be “delivered”
.deliver
delivery is the transition of the UAT environment to production, deprecation
of the old system, and transition to post implementation support process.
.our approach
we provide consulting, implementation, training and support professional services
utilising a designed, and structured approach.
.consulting
healthcheck, tailored business performance reviews, discussion papers,
capability roadmaps, implementation, integrations, program and project management.
.implementation
PlatformStay product, advanced custom marketing/reservations website powered by the PlatformStay product, third party solution integration.
.training
in use of the PlatformStay product, custom responsive marketing/reservations
website.
.support
implementation support, ongoing post-implementation support.
